Medpharm is dedicated to supporting our customers from pre-sales and installation to production.
Our autoclaves are widely use in pharmacy factory, hospital CSSD center, BSL laboratory and veterinary field, now we also deeply involved in food industry.
We understand the time and financial investment made by our customers and provide a team of experienced support managers and expert engineers needed to make your project installation and validation successful.
Support is provided throughout every stage of the development, purchase, manufacturing, delivery and installation process. Medpharm’s team invests great effort into understanding your requirement specification and transforms it into high-end autoclaves. We provide full support to our clients during the installation and validation of our machines at their facility.
We provide safe autoclaves that conform to cGMP regulations and are operationally reliable thereby enabling continuity of a pharma facilities’ production workflow.
We never satisfy with what we have achieved , each year we are keeping investing 10% of total turn-over into R&D and we are continuing in completing our service network worldwide.
Brands : Medpharm
Export p.c : 20% - 30%
We are a young and energetic company in sterilizer design,manufacture,installation,after sale and training under a professional team with 20 years experiences.Developing completely customized solutions is our passion is also oriented in the same direction.
Medpharm provides customized technical trainings and seminars tailored to address customers’ specific needs.We design custom programs focusing on the application of theory in practice. Medpharm combines core business skills and technical knowledge with innovative training programs to support customers on achieving the highest process performances.
We assist customers in defining the optimal sterilization solutions based on:
• Load type and size
• Required cycles
• Space limitation
• Delivery time
The manufacturing process is fully documented according to detailed design and quality considerations.
Factory Acceptance Testing (FAT) ensures that the product leaves the factory in compliance with
the customer’s requirements.
Available to assist during autoclave installation and connection to utilities. During SiteAcceptance Testing (SAT) oursupport also includes assistancewith calibration and validation.Additional help is availableregarding PQ, Training &Operation.
We understand that untimely breakdowns are costly and can be detrimental to your everyday operations. Our service team is compromised of expert technicians that respond quickly to all of your service needs. We offer on-site service support including in-services, installation and de-installation of your equipment.
We have sales team,after service team,technical support team and quality control team.
Our teams can guide clients from pre-sales model selection to final user training,clients will understand and know below under our each teams
• Utilities connected to the sterilizer
• Identify the components of a steam sterilizer
• Operate a steam sterilizer
• Read a typical process data report
• Handle typical alarms during program execution
• Use the sterilizer technical documentation Content
• Sterilizer technical description, process phases and treated loads
• Safety devices
• Utility assessment
• Daily operator activities (ex. cycle execution and daily check)
• Troubleshooting examples
Manager director Mr Leo visited Libra infusions ltd in Bangladesh and offer solution for four
sterilizers reconditioning and sign contracts in May,2015.
Mr Leo visited ploy valencia in Thailand Oct.,2015 and give training and product introduction
to extend business relationship.
Dec,2015,Mr Juan from Colombia visited our factory and showed interested in work with us.